Orba Technology Partners with Y Smart Data to Enhance AI Services in Jamaica
Jamaican companies in fast food and gas sectors adopt AI through Orba Technology’s new WhatsApp-based ordering system. With the integration of SMART Codes via MoU with Y Smart Data, delivery accuracy is set to improve. Orba expands its reach across the Caribbean and internationally, offering advanced AI solutions for various business processes.
In a significant move for local businesses, Jamaican firms in the fast food and cooking gas sectors are now empowered to enhance customer interaction using AI technology. Orba Technology Holdings Limited has rolled out AI-driven platforms that allow customers to place orders for meals and gas deliveries simply through WhatsApp, making the process seamless and automated. Instead of engaging with a human agent, users can navigate everything from ordering to payment via an AI system that offers complete tracking.
Recently, Orba signed a Memorandum of Understanding (MoU) with Y Smart Data to implement SMART Codes, a system that provides precise geographic references for addresses in Jamaica. This innovation is crucial for improving accuracy in logistics, especially in less accessible rural areas. The SMART Codes are expected to enhance the efficiency of delivery services significantly.
Moreover, Orba is amplifying its impact beyond Jamaica, actively serving clients across the Caribbean including countries like the Bahamas and Trinidad and Tobago, as well as in North America, Europe, and Africa. This expansion signifies a commitment to bring Caribbean innovation to a global stage while catering to diverse markets with localized solutions.
CEO Tajay Mohan emphasizes that, “the future is AI, which we see as a product to empower business and personal life.” Looking forward, he notes that Orba aims to accelerate the rollout of AI tools aimed at enhancing business processes across various sectors. The company intends to lead the regional AI transformation, providing both large corporations and smaller enterprises with state-of-the-art automation tools.
Orba’s AI applications are reaching diverse industries — from government and finance to e-commerce and education. They’re transforming operations like sales, customer support, and even process optimization, offering businesses more efficient and effective ways to engage with customers.
The technology seamlessly integrates with popular systems including POS software, QuickBooks, and Google Suite, among others. Notable regional clients include proven names like Sagicor Investment Cayman and Kingston Properties Reit, to name a few, demonstrating Orba’s increasing regional clout. Beyond basic support, Orba also helps clients with crucial tasks like employee background checks and validation of client documents across 190 countries. This capability is particularly relevant for banks and investment firms concerned about compliance risks.
Orba Technology is positioning itself as a key player in revolutionizing how Jamaican businesses—especially in the fast food and gas industries—leverage AI technology for improved customer experiences. With the recent integration of SMART Codes and a compelling expansion strategy, the company aims to enhance logistics accuracy and efficiency, while also aiding businesses across the Caribbean and beyond with advanced automation tools. The future indeed seems promising for Orba, with its commitment to innovation and compliance.
Original Source: www.jamaicaobserver.com
